Transform customer experiences with the MB-260 course, your comprehensive guide to Microsoft’s Customer Data Platform and unified customer intelligence. This specialized program covers data unification, AI-driven insights, and personalized customer engagement across all touchpoints, updated for 2025 to include the latest Customer Insights capabilities, real-time personalization features, and privacy-first data practices. Perfect for professionals seeking the Microsoft Certified Customer Data Platform Specialty certification, enabling you to deliver 360-degree customer views that drive engagement and loyalty.
With 24+ hours of intensive hands-on labs, real-world customer scenarios, and practical projects, you’ll learn from certified Customer Insights experts through detailed demonstrations and strategic guidance. This premium training includes exclusive templates, integration patterns, and community support, providing exceptional value for mastering modern customer data platforms. Thousands of organizations have enhanced their customer experiences using skills from this course – join them and revolutionize customer engagement today!
Discover the key topics covered in this course:
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